Customer Service

Birmingham Account Manager

Full-Time, Birmingham, AL

Position Description

TLS is seeking AGGRESSIVE Account Executives who have the drive and determination to seek out new accounts and close the sale. You will grow and maintain a portfolio of customers and effectively communicate TLS service offerings to them. You will also cultivate new revenue opportunities from existing customer base.

Additionally, you will develop relationships with carriers on an ongoing basis.

Daily Activities

  • Call carriers on a daily basis informing them of available loads and negotiating rates
  • Provide load information, load times, locations, and freight information to carriers
  • Call customers on a daily basis – both prospects and active accounts
  • Account Management – both carrier and customer

Requirements

  • Strong work ethic (expect to make 50 – 100 phone calls a day)
  • Strong negotiation and persuasion skills
  • Self-directed and good problem-solving skills
  • Ability to work in a fast-paced environment with rapidly changing priorities
  • Strong written and verbal communications skills
  • Must possess strong analytical, strategic selling, and creative thinking skills
  • A high sense of personal responsibility
  • Strong Customer Service Skills
  • Team Oriented
  • Strong computer skills

Minimum Qualifications

  • College Degree preferred
  • Sales experience preferred, preferably in transportation
  • Existing customer base preferred

Benefits

  • BCBS of Alabama Health and Dental (prescription plan included)
  • Simple IRA with up to a 3% company match
  • Paid Holidays and Vacation
  • $50,000 life insurance policy, short- and long-term disability insurance provided by TLS at no cost to employees
  • Excellent base salary plus commission package
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